Roof Insurance Claims Assistance in Lawrenceville & Northeast Georgia
Roof damage is stressful. Insurance paperwork can make it worse—especially when you’re trying to understand coverage, document damage, and communicate with an adjuster while your home is at risk.
Genesis Roofing and Repair provides roof insurance claims assistance for homeowners and property managers across Lawrenceville and Northeast Georgia. We help you document damage properly, communicate clearly with your adjuster, and keep the process moving so you can get the repairs your property needs.
As an owner-operated company with over 30 years of hands-on roofing experience, Steve personally oversees storm damage assessments and documentation. That means you’re working with someone who understands what insurers look for—and what evidence supports a fair claim.
How We Help With Roof Insurance Claims
You shouldn’t have to become an insurance expert overnight. Our process is designed to make your claim clearer, faster, and more accurate.
Thorough Damage Assessment & Documentation
We inspect your roof and identify both visible and hidden damage caused by wind, hail, falling debris, or water intrusion. Then we document the findings with clear photos, measurements, and detailed notes so your adjuster has the information needed to evaluate the claim properly.
Clear Communication With Adjusters
We can meet with your adjuster and explain damage findings in plain terms. Our job is to ensure the full scope of damage is understood and correctly noted—so critical repairs aren’t missed.
Transparent, Itemized Estimates
You receive a clear estimate for repairs or replacement based on what your roof actually needs. We outline recommended work, materials, and timelines so you can make decisions confidently.
Guidance From Claim to Completion
We help you understand next steps, prepare for inspections, and plan repairs when approvals come through—so you’re not stuck wondering what to do next.
Specialized Support for Storm & Hail Claims
Storm-related claims often require extra attention because damage can be easy to miss—especially hail bruising and wind lift.
- Hail damage inspection: We look for granule loss, bruising, and subtle impact points that affect long-term roof performance.
- Wind damage documentation: We photograph lifted shingles, exposed underlayment, ridge damage, and vulnerable edge sections.
- Leak and water intrusion evidence: We identify where water entered and document related damage to support the claim.
If your roof needs immediate stabilization after a storm:
Common Questions About Roof Insurance Coverage
Here are the most common questions we hear from homeowners.
What type of roof damage does insurance typically cover?
Most policies cover sudden, accidental damage from events like wind, hail, falling debris, and fire. Many policies exclude issues tied to neglect, long-term wear, or maintenance-related deterioration. We can help you understand the likely coverage based on your situation and documentation.
We'll help you understand what your specific policy is likely to cover.
What is my deductible?
Your deductible is the amount you pay out of pocket before coverage applies. If you’re unsure, we can help you locate the deductible information in your policy documents and explain how it affects repair options.
Will filing a claim increase my premiums?
It depends on your insurer, claim history, and the event type. Storm claims are often treated differently than repeated non-storm claims. We can’t control premium decisions, but we can help you document accurately and make informed choices.
What’s the difference between ACV and RCV?
Actual Cash Value (ACV): This pays for the current value of your roof. It covers the replacement cost minus depreciation for age and wear.
This will likely not be enough to fully replace your roof.
Replacement Cost Value (RCV): This covers the cost to replace your roof with new materials of similar quality. It does not deduct for depreciation.
You generally receive an initial ACV payment, and then the recoverable depreciation once the work is completed.
We help you understand these payments and ensure you receive the full RCV.
Should I call a contractor before filing a claim?
In most cases, a professional inspection and documentation before or during the claim process helps ensure damage is properly recorded. We can support you either way depending on your situation.
What Homeowners Say About Working With Genesis Roofing
Our commitment to our clients extends beyond just fixing roofs; it’s about providing complete peace of mind, especially when dealing with insurance. We are proud of the trust our community places in us, and our successful track record with insurance claims is a testament to our dedication.
We take pride in clear communication and honest guidance—especially when insurance is involved.
"I had a leak that Steve came out to address... He made a recommendation and charged me a fair price. When I saw water a month later he came back out (the problem this time was the siding and not the roof but he helped anyway)! I plan to install a new roof with him when the time comes."
– Alex Fouraker
"Steve came out next day after my call to inspect my roof and leak over upstairs bathroom. He located the issue, explain me my options (what i need and what i didn’t need yet) to Honestly resolve it. Steve fixed my roof. Genesis Roofing is a solid company with great service and pricing. Call them."
– Raymond Rodriguez
"We recently had our roof replaced by Genesis Roof Repair... From the time we called, Steve went above and beyond in getting us taken care of as we had a leak requiring immediate repairs on our metal roof awning... I appreciate the integrity and professionalism as I am very familiar with roofing companies who do not conduct their business with the same level of genuine honesty."
– Meredith Leigh
Get Help With Your Roof Insurance Claim
If you’re dealing with storm damage, leaks, or sudden roof failure, we’re ready to help document the issue and guide you through the next steps.
Genesis Roofing and Repair LLC
- Atlanta Area: (404) 444-9878
- Northeast Atlanta Area: 678-570-7321
- Email: steve@genesisroofrepair.com
- Hours: 24/7
